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Privacy Policy

1. ZYNITHAVZH LIMITED (hereinafter referred to as "we") respects your privacy and strictly adheres to the EU General Data Protection Regulation (GDPR) and related laws and regulations. This policy explains how we collect, use, store, and protect your personal data, as well as your rights.

2. Data Controller Information
Company Name: ZYNITHAVZH LIMITED

Website: zynithav.com

Contact Email: [email protected]

3. What Personal Data Do We Collect?

Based on business needs, we may collect the following information:

Identity Information: such as name, contact information (email address, phone number, address).

Transaction Data: Order history, payment information (Note: We do not store sensitive payment information such as credit card numbers).

Technical Data: IP address, browser type, access time (collected through cookies and similar technologies, see Section 6 for details).

Other: Inquiries or feedback you provide through emails or forms.

4. Legal Basis and Purpose of Data Processing
We process your data only on the following lawful bases:

Performance of a Contract: e.g., processing orders and delivering products.

Consent: Sending marketing communications (e.g., newsletters) with your explicit consent.

Legal Obligations: e.g., tax or customs compliance requirements.

Legitimate Interests: Improving the website experience or preventing fraud.

5. Data Sharing and Cross-Border Transfers

Third-Party Service Providers: We may share essential data with payment processors (e.g., PayPal), logistics companies, or IT service providers who are subject to GDPR obligations.

International Transfers: If data is transferred outside the EU (e.g., to the UK or US), we ensure adequate protection through mechanisms such as Standard Contractual Clauses (SCCs).

6. Cookies and Tracking Technologies
We use cookies to optimize website functionality. You can refuse non-essential cookies by selecting your browser settings. Please refer to our separate Cookie Policy for more information.

7. Data Retention Period
We retain data only for as long as necessary (e.g., transaction information is retained for 7 years to meet tax requirements, and marketing data is deleted after you unsubscribe).

8. Your Rights (GDPR Protection)
You have the right to:

Access, correct, or delete your data.

Restrict or object to data processing.

Withdraw consent you have given (without affecting processing before withdrawal).

Obtain a copy of your data (right to data portability).

License to a supervisory authority (e.g., the EU data protection authority).

To exercise any of your rights, please contact us at [email protected] and we will respond within 30 days.

9. Data Security Measures
We use technical and administrative measures, such as encryption and access controls, to protect data security and regularly review our processes to mitigate risks.

10. Policy Updates
We may revise this Policy from time to time. The updated version will be posted on our website and will indicate the effective date.